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our customers Say
This is not my first time patronizing The Phonepreneur. I love patronizing them because of their good customer service. I’ll really appreciate if you’ll also try them.. you’ll also testify.
Tundun
It is indeed quality over mediocrity for phonepreneur. This is not my first time of getting gadgets from The Phonepreneur but this one is the best…Thanks to The Phonepreneur I have less worry about getting fake gadgets.
Titlope Egbeniyi
I just got my phone from The Phonepreneur…really topnotch. They gave me a free gift and their price is super affordable plus they just have a very good customer service. Patronise The Phonepreneur like me and get yourself a free gift and great customer service.
Chiamaka
I just got my phone from The Phonepreneur. Do well to patronize them…very affordable. I got a free pouch and a free screen guard…
Nkechi
I just got my phone from The Phonepreneur. Do well to patronize them…very affordable. I got a free pouch and a free screen guard…
Temidayo
This is not my first time patronizing The Phonepreneur. I love patronizing them because of their good customer service. I’ll really appreciate if you’ll also try them.. you’ll also testify.
Tundun
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Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What types of products does The Phonepreneur offer?
We offer a wide range of products, including the latest smartphones, tablets, laptops, and accessories from top brands like Apple, Samsung, Huawei, and more.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How can I be sure that I’m not buying a fake product?
We guarantee the authenticity of all our products. We source directly from trusted suppliers and provide original packaging, accessories, and documentation.
Do you provide repair services for smartphones and computers?
Yes, our expert technicians offer reliable and efficient repair services for all types of smartphones, tablets, and computers.
What are UK Used Phones?
Used Grade A Phones shipped from abroad in mint and premium conditions all working excellently well.
What are Good Deal Phones?
These could include: Used Phones from a Swap deal, replaced or changed parts, phones with little to serious defects, Locked Phones and so on. They all still work well despite the condition.
What does MDM mean?
It means Remote Management Lock / Mobile Device Management. World-wide locked can be bypassed without having to use a chip as a normal phone. It mustn’t be wiped. It is difficult and costly to unlock.
What does IDM(Important Display Message) mean?
Changed Screen
Changed Battery
What does BH Service mean?
A phone whose battery has been serviced but not changed
What does No true Tone mean?
Screen has been changed but no true tone
What are Physical SIMs and eSIMs?
A physical SIM card is a tiny chip you insert in your phone to connect to a mobile network. An eSIM is a built-in chip that does the same thing, but electronically – no need to for a physical card!
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please reach out to our customer service team to initiate the return process.
Are the products sold by The Phonepreneur original?
Yes, all our products are 100% original and sourced directly from reputable manufacturers and suppliers.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
Can I trade in my old device at The Phonepreneur?
Absolutely! We offer a convenient trade-in program where you can swap your old device for a new or semi-new one.
How can I contact your customer service?
Our customer service team is available to assist you via Whatsapp, email, phone, or live chat. You can find our contact information on our websites Contact Us page. We strive to respond to all inquiries within 24 hours.
What does Network Locked/Chip Unlocked mean?
It refers to a phone that is locked to a particular network but can be bypassed using a Chip.
What does WIFI or Regional Locked mean?
Difficult and almost impossible to bypass. Can only use WiFi.
Changed Camera
What does NFID (No Face ID) mean?
Face ID not working
What does Snapban mean?
Device cannot use snapchat but works perfectly well without issues except snapchat use
What do Unlocked Phones mean?
Phones not locked to any company and free to use with sim cards either physical or Esim.